Security News

Top MSP Challenges in 2021
2021-03-16 13:00

If one searches for 'the top MSP challenges' between 2017 and 2020, there are mainly five things that are more likely to emerge from the search results: adopting cloud-based solutions, sales margins, satisfying complex client's needs, employee turnover, and the scalability of the IT security solutions offered. At SafeDNS, we see apart from those points three entangled hurdles for MSPs in 2021 and the coming years- tied with the current economic uncertainty and somewhat linked to the pandemic -1) More attacks at the MPSs' clients' DNS-level, 2) growth issues for MSPs and their clients, and 3) remote working vulnerabilities.

Datto acquires BitDam to help shape the security roadmap for MSPs
2021-03-10 15:42

Its leading threat detection technology was built to stop zero-day threats including those that do not match any known malware signatures, proactively defending against malware and phishing threats within a user's inbox, chat, or cloud drive. MSPs report phishing as the most common cause of successful ransomware breaches, according to Datto's annual Global State of the Channel Ransomware Report, a survey of global MSPs. "Cyber resilience has been at Datto's core since the launch of our flagship Continuity service and the Datto Cloud over a decade ago," said Tim Weller, CEO of Datto.

CompuCom MSP hit by DarkSide ransomware cyberattack
2021-03-04 20:58

US managed service provider CompuCom has suffered a DarkSide ransomware attack leading to service outages and customers disconnecting from the MSP's network to prevent the spread of malware. Over the weekend, CompuCom suffered an outage that prevented customers from accessing the company's customer portal to open troubleshooting tickets.

CompuCom MSP confirms ongoing outage following malware incident
2021-03-03 23:15

US managed service provider CompuCom has suffered a DarkSide ransomware attack leading to service outages and customers disconnecting from the MSP's network to prevent the spread of malware. Over the weekend, CompuCom suffered an outage that prevented customers from accessing the company's customer portal to open troubleshooting tickets.

ThreatLocker partners with Datto to streamline secure business operations for MSPs
2021-03-01 00:00

This integration streamlines secure business operations for MSPs, allowing them to access their Autotask PSA account from within the ThreatLocker portal. ThreatLocker addresses these concerns, protecting against ransomware, viruses, and other malicious software, integrating seamlessly with Autotask PSA, which combines all the mission-critical tools MSPs need to operate a successful business.

Zadara acquires NeoKarm enabling MSPs to offer an on-demand private cloud
2021-02-17 23:45

With this acquisition, Zadara obtains NeoKarm technology including the former Stratoscale software IP, which enables MSPs to offer an on-demand private cloud built and fully-managed by Zadara. "We believe MSPs of any size should be able to offer their own competitive on-demand private cloud without the large upfront CapEx investment traditionally required," said Nelson Nahum, CEO, Zadara.

5 cybersecurity trends MSPs must address in 2021
2021-02-12 06:00

MSPs have been at war with malware-wielding threat actors for many years, but ransomware is much more insidious and destructive than a trojan. While basic AV that many MSPs employ will detect most ransomware attacks based on signatures, some malware will still slip through.

WatchGuard Cloud: Delivering simplified security management for MSPs
2021-02-12 02:45

WatchGuard has announced new capabilities that make WatchGuard Cloud the ideal security platform for managed service providers. "Our vision for WatchGuard Cloud has always been to build a powerful, cloud-hosted security platform that directly supports the way MSPs do business and simplifies every aspect of security delivery for our partners," said Andrew Young, senior vice president of product management at WatchGuard.

Field Nation Premier: Helping MSPs maximize profitability and service delivery strategy
2021-01-22 01:00

Field Nation is introducing an enhanced version of Field Nation Premier that provides MSPs with three new features: MarketSmart Insights, PeopleSmart Talent Management Suite and WorkSmart Productivity Suite. "For MSPs, maximizing profitability has never been more challenging or more critical," said Wael Mohammed, EVP of Product Management, Field Nation.

BitDam adds MSP console to its Advanced Threat Protection solution
2021-01-21 03:00

BitDam announced that it is enhancing its offering for MSPs by adding a unique MSP console to its Advanced Threat Protection solution. The new BitDam MSP console's centralized dashboard view allows MSPs to view and manage all customers at one time and on one screen.