Security News

OpenAI's AI-powered ChatGPT large language model-based chatbot is down because of a major ongoing outage that also took down the company's Application Programming Interface. Today's issues follow another partial outage on Tuesday that also impacted the company's API and ChatGPT, both hit by periodic outages for several hours.

An ongoing Cloudflare outage has taken down many of its products, including the company's dashboard and related application programming interfaces customers use to manage and read service configurations. The complete list of services whose functionality is wholly or partially impacted includes the Cloudflare dashboard, the Cloudflare API, Logpush, WARP / Zero Trust device posture, Stream API, Workers API, and the Alert Notification System.

The Toronto Public Library is experiencing ongoing technical outages due to a Black Basta ransomware attack. The Toronto Public Library is Canada's largest public library system, giving access to 12 million books through 100 branch libraries across the city.

Insurance giant American Family Insurance has confirmed it suffered a cyberattack and shut down portions of its IT systems after customers reported website outages all week.American Family Insurance is an insurance company focusing on commercial and personal property, casualty, auto, and life insurance, as well as offering investment and retirement planning The company employs 13,000 people and has a 2022 revenue of $14.4 billion.

Two weeks into an ongoing IT outage, Kwik Trip finally confirmed that it's investigating a cyberattack impacting the convenience store chain's internal network since October 9."Although a thorough forensic investigation is still ongoing and further information may be uncovered, current findings indicate that we experienced a cybersecurity incident that caused disruption to systems located on our internal network on Monday, October 9, 2023," Kwik Trip said on Thursday evening.

Kwik Trip has released another statement on an ongoing outage, all but confirming it suffered a cyberattack that has led to IT system disruptions. Kwik Trip is a US chain of over 800 convenience stores and gas stations in Michigan, Minnesota, and Wisconsin, also operating under the name Kwik Star in Illinois, Iowa, and South Dakota.

Kwik Trip has been impacted by a wide range of mysterious business disruptions since this weekend that are indicative of a ransomware attack. Kwik Trip is a US chain of over 800 convenience stores and gas stations in Michigan, Minnesota, and Wisconsin, also operating under the name Kwik Star in Illinois, Iowa, and South Dakota.

In this Help Net Security video, Peter Pezaris, Chief Strategy and Design Officer at New Relic, discusses observability adoption and how full-stack observability leads to better service-level metrics, such as fewer, shorter outages and lower outage costs. 32% of respondents to a recent New Relic survey said critical business app outages cost more than $500K per hour of downtime.

The report also found that companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall. Among the findings, the survey uncovered that observability leaders - those who follow best practices to leverage observability and report experiencing better business and IT outcomes as a result - are three times more likely to say their organization is doing extremely well with growing revenue, more than twice as likely to say the same about operational efficiency, and 2.5 times more likely to say they're excelling with the speed of innovation.

Observability's adoption is on the rise and full-stack observability leads to better service-level metrics, such as fewer, shorter outages and lower outage costs, according to New Relic. 32% of respondents said critical business app outages cost more than $500,000 per hour of downtime.