Security News
Avaya announced a redesign of its Avaya Vantage desktop device to significantly improve the home-office experience. The Avaya Vantage and Avaya Spaces are central to Avaya's Composable Home Office Solutions strategy - which is driven by the Avaya OneCloud framework and leverages the capabilities of Avaya OneCloud UCaaS, CCaaS and CPaaS. This new approach empowers businesses with the capability to compose personalized home office experiences for their employees and customer service agents.
Avaya updated its branding architecture to align its portfolio under the Avaya OneCloud name. Avaya OneCloud encompasses the entire Avaya portfolio, offering rich capabilities across contact center, unified communications, collaboration and CPaaS. Solutions and products are now categorized into three focus areas: Avaya OneCloud CCaaS, Avaya OneCloud UCaaS and Avaya OneCloud CPaaS. Because Avaya offers a range of operational, consumption and commercial models, the entire portfolio can be deployed in the cloud - including subscription and managed services, as well as Avaya's private and public cloud offers.
PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments. "Compliance testing our Agent Assist application with Avaya Aura Experience Portal helps give customers looking to incorporate a PCI Compliant payment card security solution into their existing telephony and contact center infrastructure a number of benefits," said Darren Gill, Chief Revenue Officer, PCI Pal.
Avaya Holdings announced that its Avaya Collaboration Unit, a simple to use, all-in-one video meeting solution, has received a 2020 INTERNET TELEPHONY Product of the Year Award. As the global workforce adapts to new ways of collaborating, meeting and engaging, The Avaya Collaboration Unit represents a breakthrough stand-alone solution that turns any space - including a home office or workplace huddle rooms - into a cloud-enabled collaboration room.
Avaya Holdings and Windstream Enterprise, a managed communications services provider, announced an expansion of their partnership and a new joint product development framework designed to foster enhanced innovation, enabling both companies to develop combined solutions that accelerate the path to cloud for their mutual customers. Leveraging the recent expansion of the Avaya IX Subscription program, partners like Windstream Enterprise can realize considerable revenue growth from new customers as well as existing customer migrations, whilst offering more value.
Avaya Holdings, a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced general availability of the highly anticipated Avaya Cloud Office by RingCentral solution. Avaya Cloud Office enhances the way organizations communicate with customers, partners and with colleagues through an all-in-one solution that delivers seamless collaboration across multiple channels.
Avaya Holdings announced that Telarus, master agent of business cloud infrastructure and contact center services, has been named as a master agent for its Avaya Cloud Office by RingCentral offering. Avaya Cloud Office is an all-in-one collaboration solution providing seamless communications, file sharing, and collaboration capabilities across unified voice, video, messaging, digital customer engagement, and meetings.
Avaya Holdings, a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact center solutions, introduced Avaya Cloud Office by RingCentral. Together, Avaya and RingCentral are redefining business communications by offering a solution delivering a seamless communication and collaboration through multiple channels.
Avaya Holdings announced that it has expanded global availability of its Device as a Service (DaaS) offering, enabling businesses to acquire Avaya’s latest smart devices with the flexibility of a...
Avaya Holdings continues its cloud transformation with the introduction of Avaya IX-CC, a next generation Contact Center as a Service platform, built from the ground up as a cloud-based solution...