Security News > 2020 > March > Like a Virgin, hacked for the very first time... UK broadband ISP spills 900,000 punters' records into wrong hands from insecure database
Virgin Media, one of the UK's biggest ISPs, on Thursday admitted it accidentally spilled 900,000 of its subscribers' personal information onto the internet via a poorly secured database.
In a separate email to subscribers, shared with El Reg by dozens of readers, the telco expanded: "The database was used to manage information about our existing and potential customers in relation to some of our marketing activities. This included: contact details, technical and product information, including any requests you may have made to us using forms on our website. In a very small number of cases, it included date of birth."
We are very sorry to have to inform you that we recently became aware that some of your personal information, stored on one of our databases has been accessed without permission.
To reassure you, the database did NOT include any of your passwords or financial details, such as bank account number or credit card information.
If there is any good news to be had, it is that the database did not include any payment information nor passwords.