Security News > 2019 > September > Ransomware Gangs Practice Customer Relationship Management
2019-09-13 18:03
Ransomware-wielding attackers treat infecting endpoints as a business and put customer relationship management principles to work, says Bill Siegel, CEO of ransomware incident response firm Coveware. He notes criminals "go after the low-hanging fruit because it's cheap and the conversion rate is high."