Security News > 2023 > January > Microsoft fixes Windows 11 issue behind Remote Desktop freezes

Microsoft has addressed a known issue causing the Remote Desktop app to freeze on Windows 11 systems after installing the Windows 11 2022 Update.

"After installing Windows 11, version 22H2, the Windows Remote Desktop application might stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker," Redmond explains on the Windows health dashboard entry published in November.

As BleepingComputer reported, Microsoft began investigating this known issue in late September following a stream of reports from administrators and home users saying the Windows 11 22H2 update causes Remote Desktop clients not to connect, freeze unexpectedly, or randomly disconnect.

After installing the update, customers have also reported experiencing Remote Desktop Services failures, frequent remote desktop disconnects, remote virtual desktop not working, and Remote Desktop published apps issues.

Affected customers who don't want to install this week's preview update and want to wait for next month's Patch Tuesday cumulative updates that will roll out to all users can work around the Remote Desktop app freezing issue by terminating the process via the Windows Task Manager.

"Setting this policy also disables UDP for all Remote Desktop connections made from the device. We strongly recommend that this Group Policy change is reverted once this issue is resolved in a future Windows update."

News URL

https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-windows-11-issue-behind-remote-desktop-freezes/