Security News > 2022 > August > Twilio Suffers Data Breach After Employees Fall Victim to SMS Phishing Attack

Customer engagement platform Twilio on Monday disclosed that a "Sophisticated" threat actor gained "Unauthorized access" using an SMS-based phishing campaign aimed at its staff to gain information on a "Limited number" of accounts.

The social-engineering attack was bent on stealing employee credentials, the company said, calling the as-yet-unidentified adversary "Well-organized" and "Methodical in their actions." The incident came to light on August 4.

"This broad based attack against our employee base succeeded in fooling some employees into providing their credentials," it said in a notice.

It didn't disclose the scale of the attack, the number of employee accounts that were compromised, or what types of data may have been accessed.

The SMS messages are said to have been sent to both current and former employees masquerading as coming from its IT department, luring them with password expiry notifications to click on malicious links.

Twilio said the messages originated from U.S. carrier networks and that it worked with the telecom service and hosting providers to shut down the scheme and the attack infrastructure used in the campaign.

News URL

https://thehackernews.com/2022/08/twilio-suffers-data-breach-after.html