Security News > 2022 > August > Consumers benefit from virtual experiences but are concerned about tech fatigue and security
A new report from Deloitte finds that the plethora of devices-and the work involved in managing them-is resulting in ongoing issues of tech fatigue and screen overload. Twenty-four percent of consumers said they're overwhelmed by the devices and subscriptions they need to manage, down from 32% last year.
More than half of those surveyed are worried about the security vulnerability of their smartphones and smart home devices; 40% of users are concerned about data security on their smartwatches and fitness trackers.
"Technology companies, device makers, app developers, and telcos all have an opportunity to help consumers optimize their devices and connectivity and enjoy better virtual experiences,'' the report said."Companies that can do this while giving consumers greater transparency and control over data security and privacy may be able to gain an edge over the competition.
Consumers are striking a balance between the virtual and the physical; they're optimizing the devices they use and choosing to move forward with the virtual experiences they like best.
Consumers seek apps and experiences specially designed for 5G. For consumers who are considering their next smartphone purchase, 5G ranks as the third most-important feature, behind battery life and data storage.
While consumers feel their devices and virtual experiences are having a positive effect on their lives, there are still some concerns around privacy, controlling screen time and dealing with tech complexity.