Security News > 2022 > July > Massive Rogers outage disrupts mobile service, payments in Canada
A massive Rogers outage is causing widespread disruption in Canada due to lack of mobile service, inability to process payment card transactions, and impacting 911 emergency services.
According to DownDetector, the outage started at around 5 AM EST, with customers suddenly unable to make phone calls or connect to the Internet.
The is causing widespread impact, with Internet monitoring organization NetBlocks saying that it has caused a 75% reduction in network connectivity for Canada.
The outage also impacts emergency 911 services in portions of Canada, forcing police departments to tweet [1, 2, 3] alternate methods of contacting them in case of an emergency.
At this time, Rogers has confirmed the outage but has not provided any status as to what is causing the connectivity issues and when it is expected to be restored.
Rogers has also added a banner to their website stating, "We know how important it is for our customers to stay connected. We are working to resolve the network issues as soon as possible. We will continue to keep you updated."