Security News > 2022 > March > Microsoft renews promise to resolve Windows 11 app issues

Microsoft reminded enterprise customers this week that App Assure engineers are ready to help resolve any app compatibility issues encountered after upgrading to Windows 11.

The Chief Product Officer for Windows and Devices, Panos Panay, added that customers are switching to the latest Windows version at twice the rate of Windows 10 adoption, and Windows 11 has "The highest quality scores and product satisfaction" of any version ever shipped.

Yesterday, possibly hinting at some extent of enterprise adoption issues, the company reminded its business customers that they can rely on App Assure, a service launched in 2018 and aiming to help customers resolve app compatibility issues.

"Whether you are a large enterprise or a small business, App Assure can provide application compatibility assistance and help you feel confident upgrading your devices to Windows 11," Microsoft said.

Redmond said in October, when it extended the App Assure program to cover Windows 11, that App Assure engineers help resolve any issues "At no additional cost with eligible subscriptions."

"If you do encounter a compatibility issue on Windows 11 App Assure engineers will work with you to help resolve the issue in addition to working with engineering teams to find and fix the root cause," Microsoft added.

News URL

https://www.bleepingcomputer.com/news/microsoft/microsoft-renews-promise-to-resolve-windows-11-app-issues/