Security News > 2022 > January > UK’s Cyber Security Center publishes new guidance to fight smishing

UK's National Cyber Security Center has published new guidance for organizations to follow when communicating with customers via SMS or phone calls.
Use a five-digit number instead of a regular phone number.
Spoofing the phone numbers of legitimate entities is now fairly easy for criminals, so the calling number itself doesn't constitute a guarantee of safety in communications.
Numbers used only for call reception should be added to the 'Do Not Originate' list.
The phone number and email address used are minimal.
Independently call the organization using the number you'll find on their website and request to speak with the agent who contacted you.
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