Security News > 2020 > December > Dynatrace and SAP expand partnership to help retailers drive better business outcomes
Dynatrace announced its expanded partnership with SAP will help prepare the world's leading retailers for a successful Cyber Monday and beyond.
"As a part of our digital transformation efforts, we needed to migrate our e-commerce to a more advanced platform. This required digital experience monitoring to understand precisely which improvements to prioritize and ensure everything performs as expected," said Christoferson Chua, B2B E-Commerce Lead Developer, at ASICS. "The combined power of Dynatrace digital experience monitoring and SAP Commerce Cloud helps us understand and pinpoint bottlenecks across our e-commerce integrations, enabling our teams to proactively drive innovation and optimizations to achieve a fast and responsive storefront. Ultimately, this allows us to strengthen our relationships with customers and partners, as well as our brand value."
As retailers look to elevate their digital strategies, and competition intensifies, continuous optimization of digital user experience has become essential to the bottom line.
"Extending Dynatrace's AI and digital experience management capabilities to SAP Commerce Cloud helps retailers know exactly what's happening in their environments, across mobile, web, and other edge-channels."
"As an analyst-recognized, market-leading commerce solution, SAP Commerce Cloud is focused on delivering the best possible commerce experiences and outcomes for our customers so they can do the same for their customers," said Riad Hijal, Global Head and VP, Commerce Strategy and Solution Management at SAP. "Reliable observability capabilities are a foundational element of a highly available commerce solution. By incorporating Dynatrace's observability and digital experience monitoring capabilities within SAP Commerce Cloud, customers will be further empowered to monitor the full, end-to-end landscape, from infrastructure and application performance to digital journeys on commerce storefronts."
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