Security News > 2020 > February > Fraud alert: Voice authentication platform analyzes 1,380 data points per call
2020-02-29 01:46
What can you learn from analyzing more than 2 billion phone calls per year? Everything you need to measure to detect fraud and authenticate genuine users.
Preventing call center fraud is the most common use case for the platform, but Balasubramaniyan also sees a growing need for voice authentication, spanning everything from home automation systems to corporate fraud.
Many Pindrop customers are call centers using the platform to identify and isolate fraud.
Balasubramaniyan said the high volume of calls that Pindrop analyzes every year creates a big enough data set to train the model.
The company built a phoneprinting fraud detection system for call centers.