Security News > 2024 > February > Microsoft fixes connection issue affecting Outlook email apps
Microsoft has fixed a known issue causing desktop and mobile email clients to fail to connect when using Outlook.com accounts.
"For Outlook 2013 and Outlook 2016, if you are still seeing authentication prompts, please ensure you've enabled two step verification and create an app password. Use the app password in place of your normal password when Outlook prompts for authentication."
"Since starting around 1/23/24 users have reported issues connecting with Outlook 2013, Outlook 2016, Outlook for Microsoft 365, Thunderbird, and mobile email apps when connecting with POP, IMAP, and Exchange connections," Microsoft said when first acknowledging the issue.
Two months ago, the Outlook team fixed another known issue that caused Outlook Desktop clients to crash while sending emails from Outlook.com accounts in Version 2311 Build 17029.
Microsoft says Outlook apps can't connect to Outlook.com.
Microsoft fixes Outlook Desktop crashes when sending emails.
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