Security News > 2023 > December > CEO arranged his own cybersecurity, with predictable results

"We provided a lot of services after they were penetrated by a state actor", Jack told On Call, adding that this incident sparked a "Panic purchase" of defensive tools and the know-how to run 'em.

Jack rated the client's CEO as " possibly happy with our service but not happy with the amount of money.

Working with the bank's staff, Jack triaged the incident.

"It turned out the CEO had used their favorite cybersecurity provider to do an unannounced test," Jack told On Call.

Jack's CEO protested strongly, which did wonders for the already-strained boss-to-boss relationship because the bank client promptly conducted a formal assessment of the MSSP's work.

In his mail to On Call, Jack described that experience as "Like meeting an unhappy proctologist" and lamented that it was four long months before the relationship returned to a viable footing.

News URL

https://go.theregister.com/feed/www.theregister.com/2023/12/29/on_call/