Security News > 2023 > December > Amazon sues REKK fraud gang that stole millions in illicit refunds
Operating as an Organized Retail Crime gang across online forums and social media, this fraud service provider provides illicit refunds for individuals in exchange for a fee.
REKK then requested a refund, manipulating Amazon's support representatives through social engineering tactics, unauthorized access to Amazon systems, and bribing insiders to secure a refund without returning the purchased product.
As a refund fraud gang, REKK stands among the larger entities in an underground industry offering fraudulent refund services.
In November 2019, REKK claimed on Nulled to have fraudulently refunded over 100,000 orders across various retailers to more than 30,000 customers worldwide, not solely limited to Amazon.
"In November alone, Amazon supported law enforcement agencies across three continents to take action against multiple refund groups, resulting in arrests and the disruption of organizations responsible for millions of dollars in fraud," said Amazon cybercrime attorney Jamie Wendell.
The Refund-as-a-Service operation commonly shares screenshots of illicit Amazon refunds to their Telegram channel as proof that their service works.