Security News > 2023 > August > LogicMonitor customers hacked in reported ransomware attacks
Network monitoring company LogicMonitor confirmed today that certain customers of its SaaS platform have fallen victim to cyberattacks linked to ransomware.
While LogicMonitor did not confirm that ransomware attacks hit its affected customers, anonymous sources familiar with the incidents told BleepingComputer that the threat actors hacked customer accounts and "Were able to create local accounts and deploy ransomware."
BleepingComputer was told the attacks targeting LogicMonitor's customers happened last week.
Another anonymous source told TechCrunch that the affected customers' accounts were hacked using default weak passwords assigned by LogicMonitor to new users.
"LogicMonitor had reached out to us proactively with a possible username/password breach for a few of their customers via a call, which could lead to systems that are being monitored by LogicMonitor to be compromised with a ransomware attack and henceforth this proactive reach out," one of the company's customers also said.
Customers interviewed by BleepingComputer also said that LogicMonitor was sharing minimal information with users.
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