Security News > 2023 > August > Microsoft blames ‘unsupported processor’ blue screens on OEM vendors
Microsoft says the recent wave of blue screens impacting some Windows users is not caused by issues in its August 2023 optional updates.
Microsoft first acknowledged this known issue on Wednesday, saying that affected platforms include Windows 11 22H2 and Windows 10 21H2/22H2.
While Microsoft suggests that users should reach out to their device's processor manufacturer if they continue experiencing issues, only Taiwanese PC vendor MSI has officially confirmed that users of some of its motherboard models might be affected by this known issue.
"MSI has received several reports of users encountering a Blue Screen of Death that has an error message that reads 'UNSUPPORTED PROCESSOR' with MSI's 600/700 series motherboards after installing the Windows 11 update, KB5029351 Preview," the company said on Friday.
MSI: Recent wave of Windows blue screens linked to MSI motherboards.
New Windows updates cause UNSUPPORTED PROCESSOR blue screens.