Security News > 2023 > August > MSI: Recent wave of Windows blue screens linked to MSI motherboards
MSI has officially confirmed the recent surge of blue screens of death encountered by Windows users after installing this week's optional preview updates is linked to some of its motherboard models.
"MSI has received several reports of users encountering a Blue Screen of Death that has an error message that reads 'UNSUPPORTED PROCESSOR' with MSI's 600/700 series motherboards after installing the Windows 11 update, KB5029351 Preview," the company said.
The Taiwanese PC vendor has also advised all users to avoid installing the August 2023 preview updates on Windows systems for now.
Those who have already updated their systems and have been impacted by the blue screens should revert their BIOS to a previous version and uninstall the optional Windows updates.
Microsoft also acknowledged this known issue on Wednesday, saying that the affected platforms include Windows 10 21H2/22H2 and Windows 11 22H2. "Microsoft has received reports of an issue in which users are receiving an 'UNSUPPORTED PROCESSOR' error message on a blue screen after installing updates released on August 2," the company said.
New Windows updates cause UNSUPPORTED PROCESSOR blue screens.