Security News > 2023 > April > UK criminal records office confirms cyber incident behind portal issues
The UK's Criminal Records Office has finally confirmed, after weeks of delaying issuing a statement, that online portal issues experienced since January 17 resulted from what it described as a "Cyber security incident."
ACRO is the country's national law enforcement organization responsible for managing criminal record information, providing criminal records on request, and sharing those records with foreign nations.
In a statement shared earlier today on Twitter, the agency officially linked last month's website maintenance to a cyber incident.
"ACRO Criminal Records Office has experienced a cyber security incident, the impact of which is primarily causing delays to the issuing of Police Certificates," it said.
"We are working with the relevant authorities, including the National Cyber Security Centre, to investigate and remediate the incident. There is currently no conclusive evidence that personal data has been affected," ACRO added.
"Our services to policing and other agencies, along with our criminal record exchanges with overseas countries, are still operational."