Security News > 2023 > January > Microsoft investigates bug behind unresponsive Windows Start Menu
Microsoft is investigating an issue causing the Windows taskbar and Start Menu to become unresponsive and triggering Outlook and Teams login problems.
Windows admins have told BleepingComputer that their users have been reporting issues not seeing the Windows Start Menu when clicking, not being able to launch modern apps, and that the Windows Search feature is broken.
Microsoft sent a statement two months later acknowledging that its own software was breaking permissions for the affected apps and causing unresponsiveness and connection issues.
While Microsoft is yet to acknowledge this issue publicly, Barco said that Redmond's Windows team is investigating it and advises affected customers to reach out to Microsoft to file a report of their own.
"The issue is under investigation with Microsoft Windows team but it still is good to take up contact directly with Microsoft Windows team to flag this issue," Barco said.
"Make sure to mention for ticket submission the tittle"unresponsive start menu or task bar" and refer to Microsoft internal bug number: 41322218.
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