Security News > 2022 > December > Rackspace rocked by ‘security incident’ that has taken out hosted Exchange services
Some of Rackspace's hosted Microsoft Exchange services have been taken down by what the company has described as a "Security incident".
"On Friday, Dec 2, 2022, we became aware of an issue impacting our Hosted Exchange environment. We proactively powered down and disconnected the Hosted Exchange environment while we triaged to understand the extent and the severity of the impact. After further analysis, we have determined that this is a security incident."
The incident is further described as "Isolated to a portion of our Hosted Exchange platform".
Rackspace has no idea when it will be able to restore its service to those impacted by the security incident.
Rackspace has offered impacted customers free access to Microsoft Exchange Plan 1 licenses on Microsoft 365 for the duration of the incident and shared instructions on how to get that up and running.
If the incident spreads beyond hosted Exchange, their anger will be even stronger, as Rackspace host many mission-critical applications and vital data.