Security News > 2022 > November > Okta shares workaround for ongoing Microsoft 365 SSO outage

Okta, a leading provider of authentication services, has shared a workaround for ongoing issues preventing customers from logging into their accounts using Microsoft Office 365 Single Sign-On. Based on a new incident added to the company's status page, the outage affects users across the United States, EMEA, and Japan.

"We have deployed a fix across all cells. After deploying the fix, we are still seeing a number of issues. We are still actively investigating these issues to isolate a fix. We are also actively monitoring the systems," the company said in a recent update.

While Okta says the issues have been mitigated on some of the impacted cells, admins in those cells still report experiencing SSO authentication issues.

While looking for a solution to address the underlining problem causing this ongoing worldwide outage, Okta has also shared steps needed to work around the Microsoft O365 federated Single Sign-On issue.

The workaround requires impacted customers to validate that they have the correct federated domains in the Okta Admin Dashboard.

If you don't know the domains you're supposed to select, Okta recommends reaching out to customer support for assistance.

News URL

https://www.bleepingcomputer.com/news/technology/okta-shares-workaround-for-ongoing-microsoft-365-sso-outage/