Security News > 2022 > May > Sophos antivirus driver caused BSODs after Windows KB5013943 update
Sophos has released a fix for a known issue triggering blue screens of death on Windows 11 systems running Sophos Home antivirus software after installing the KB5013943 update.
"Customers on Windows 11 running Sophos Home may encounter a BSOD/Stop error after installing Windows Update KB5013943 and restarting their machines," the cybersecurity vendor explains.
"'The symptoms involve being unable to get to the desktop after restarting the computer/shutting down powering it back on post-installation of Windows Update KB5013943.
Sys driver or uninstalling the problematic Windows update.
To remove the KB5013943 Windows 11 KB5013943 update, you should also let the systems crash three times with a blue screen, then click "See Advanced repair options" and select "Troubleshoot > Advanced options >Uninstall Updates >Uninstall latest quality update."
KB5013943 is a mandatory cumulative update released during this month's Patch Tuesday with security updates for vulnerabilities discovered in the previous months.