Security News > 2022 > March > LockBit victim estimates cost of ransomware attack to be $42 million
Atento, a provider of customer relationship management services, has published its 2021 financial performance results, which show a massive impact of $42.1 million due to a ransomware attack the firm suffered in October last year.
More specifically, the disruption caused by the cyberattack affected the company's Brazil-based operations, resulting in a revenue loss of $34.8 million and an additional $7.3 million in costs related to mitigating the impact of the incident.
The customers only got back limited services after 24 hours, as the firm progressively resumed data center operations and gradually recovered parts of the impacted network.
This clearly indicates that Atento refused to pay the ransom, so the negotiations with the ransomware gang, if any, reached a dead end, leading to the threat actor subsequently leaking the stolen data.
LockBit's ransom demand remains unknown but the ransomware gang is no stranger from asking millions from its victims in exchange for the decryption tool.
The best way to tackle the ransomware menace is to upgrade your security stance through regular vulnerability scanning, invest in multi-faceted detection solutions, and maintain a comprehensive and systematic data backup scheme.
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