Security News > 2022 > February > FTC warns VoIP providers: Share your robocall info or get sued
The US Federal Trade Commission said today that it will take legal action against Voice-over-Internet Protocol service providers who do not hand over information requested during robocall investigations.
The Commission charged Alcazar Networks in December 2020 with facilitating illegal telemarketing calls after it provided VoIP services to an Indian company that used "911" as the caller ID and impersonated the Social Security Administration.
The FTC also issued two orders today requiring the XCast Labs and Deltracon Inc VoIP service providers to turn over information requested as part of investigations into a series of illegal robocalls.
"The Commission frequently issues Civil Investigative Demands to VoIP service providers that carry potentially illegal calls to collect important information to help stop the calls, including information about the company's customers and efforts to comply with the Telemarketing Sales Rule," the FTC said.
According to official and up-to-date FTC data, the exact number of received robocall complaints between January and September 2021 is 3,395,386, with 2,554,358 of them being automated and only 841,027 from live callers.
The FTC has taken hundreds of enforcement actions against more than 500 companies and 400 individuals since the US National Do Not Call Registry began accepting registrations 17 years ago.