Security News > 2022 > February > AI technology is redefining surveillance
With the incorporation of artificial intelligence and machine learning tools into surveillance technologies, the definition of surveillance is changing to encompass tools that are more beneficial to the average person.
Under this expanded definition, surveillance technology has far-ranging positive applications across business and retail sectors that will create safer and more enjoyable environments that benefit everyone - not just those behind the camera.
By the same token, these AI surveillance tools can also be used to directly benefit the workers they observe.
Surveillance technology can not only secure the workplace as employees return but expand to encompass tools that streamline workplace processes to improve the employee experience.
Today, AI-based surveillance technology can provide greater benefits to store patrons, helping personalize the in-store experience and identify and cater to VIPs, no matter which branch they enter.
This new technology is redefining surveillance to be more inclusive - welcoming in customers with more tailored experiences, providing employees with more seamless access control and sign-in processes, and giving operators in both sectors deeper data to enhance their procedures.