Security News > 2021 > November > Windows 11 issue with Intel audio drivers triggers blue screens

Microsoft has confirmed a new known issue impacting Windows 11 customers and triggering to blue screens of death on affected systems.

The new issue is caused by compatibility issues between Intel Smart Sound Technology audio drivers and Windows 11, version 21H2. Intel SST is an integrated audio DSP that works with the latest Intel Core and Intel Atom processors to handle audio, voice, and speech interactions.

The company has also added a compatibility hold to block systems with impacted Intel SST audio drivers from being offered the Windows 11 upgrade.

Customers are advised not to manually update to Windows 11 using the Media Creation Tool or the 'Update now' button if their systems are affected by this known issue until Microsoft addresses the problem and removes the safeguard.

According to Microsoft, some of the impacted Windows 11 uses might work around this issue by checking if Intel can provide an updated driver for their systems.

There's only one other compatibility hold blocking Windows 11 from being offered to eligible systems running Oracle VirtualBox when Hyper-V or Windows Hypervisor are also installed.

News URL

https://www.bleepingcomputer.com/news/microsoft/windows-11-issue-with-intel-audio-drivers-triggers-blue-screens/