Security News > 2021 > September > Microsoft shares fix for 'camera upload is paused' Android OneDrive error
Microsoft says a OneDrive issue prevents some Android users from uploading photos and videos from their camera roll to the cloud.
OneDrive Android customers impacted by this problem are seeing "Camera upload is paused. To activate camera upload, give OneDrive permission to access your photos and media." errors.
While Redmond engineers are still working on finding a solution for this ongoing issue preventing OneDrive users from backing up their photos, the company provided a workaround to resolve this error by tweaking OneDrive's permissions.
As Microsoft says, you'll first have to set OneDrive's permissions for Media/Camera to Deny and enable 'Camera upload' for your account from the OneDrive app's Settings.
Go back to the OneDrive app and select Me. Select Settings > Camera upload. Ensure the Camera upload account shows the account you want to back up.
Microsoft is also addressing another known issue impacting Android 11, where the OneDrive mobile app does not clean up space.