Security News > 2021 > July > Kaseya Denies Paying Cybercriminals Who Launched Ransomware Attack

IT management software firm Kaseya on Monday said it did not pay any money to cybercriminals, following speculation that it may have paid a ransom to obtain a decryptor that would allow customers hit by the recent ransomware attack to recover their files.

"Recent reports have suggested that our continued silence on whether Kaseya paid the ransom may encourage additional ransomware attacks, but nothing could be further from our goal," Kaseya said in a statement.

It added, "While each company must make its own decision on whether to pay the ransom, Kaseya decided after consultation with experts to not negotiate with the criminals who perpetrated this attack and we have not wavered from that commitment. As such, we are confirming in no uncertain terms that Kaseya did not pay a ransom - either directly or indirectly through a third party - to obtain the decryptor."

Since the ransomware delivered through Kaseya only encrypted files on compromised systems - in past attacks the hackers also stole valuable information from victims - and in many cases the malware failed to delete backups, it appears that a majority of impacted organizations decided not to pay the ransom.

The Tor-based website used by the REvil ransomware gang to name victims and leak stolen data went down after the attack on Kaseya, and it's still offline.

The company may have been able to completely prevent the attack considering that it had known about at least some of the vulnerabilities exploited by the cybercriminals for months before the attack was launched.

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