Security News > 2021 > July > Akamai DNS global outage takes down major websites, online services
Akamai is investigating an ongoing outage affecting many major websites and online services, including Steam, the PlayStation Network, Newegg, AWS, Amazon, Google, and Salesforce.
While the company has already acknowledged the issue, pinning it on an Edge DNS service problem, Akamai is still trying to find the underlying cause behind the incident.
"We are aware of an emerging issue with the Edge DNS service," the company said in an Edge DNS Service Incident notice.
According to Akamai, Edge DNS is its cloud-based authoritative DNS solution designed to provide 24/7 DNS availability and improve DNS responsiveness.
Akamai has now revealed that the cause behinmd this global outage was "Asoftware configuration update triggered a bug in the DNS system."
"The disruption lasted up to an hour. Upon rolling back the software configuration update, the services resumed normal operations. Akamai can confirm this was not a cyberattack against Akamai's platform."