Security News > 2021 > June > Neustar TRUSTID Solutions helps orgs improve contact center efficiency and comply with regulations

Neustar has launched Neustar TRUSTID Solutions, a suite of solutions designed to help organizations reduce fraud, improve contact center efficiency and comply with consumer protection regulations.

Neustar TRUSTID Fraud Solutions help companies reduce fraud and friction in the digital and voice channels by efficiently signaling potential risks and letting legitimate customers through faster.

Neustar TRUSTID Contact Center Solutions help companies connect with customers efficiently and effectively and drive positive consumer experiences.

Neustar helps to ensure that companies' calls and texts are accurately displayed on consumer devices, and not incorrectly blocked or mislabeled as spam.

Neustar TRUSTID Compliance Solutions help companies ensure that they have the proper contact details for reaching out to consumers in accordance with Consumer Financial Protection Bureau regulations and the Telephone ConsumerProtection Act.

"Neustar TRUSTID Solutions are powered by our identity resolution platform, OneID, which connects people, locations and devices to provide a single, authoritative view of each consumer. The strength of these connections helps to inform critical business decisions, drive positive outcomes, and make every call, text, email and online interaction count."

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