Security News > 2021 > June > Avaya Cloud Office capabilities enhance cloud communications for global businesses

Avaya and RingCentral announced a wide range of new capabilities for the Avaya Cloud Office by RingCentral Unified Communications as a Service solution, including many Avaya device-specific enhancements providing easy migration, additional video and global expansion features extending the ability for customers to connect across any device and work environment.

New ways to connect over video Avaya Cloud Office rooms - Combined with an Avaya Collaboration Unit, Avaya Cloud Office turns any workspace into a conference room.

New default data residency - To facilitate data residency requirements in certain markets, Avaya Cloud Office customer data is now stored in-country by default, without the need for Opt-In, in the following markets: U.S., Canada, Germany and the U.K. More Global Office markets added - Customers can extend their global reach even further, with Global Office licenses now expanding to over forty countries including Greece, Slovenia, Estonia and South Africa.

Global Office licenses extend the ability of organizations in the thirteen Avaya Cloud Office markets to include staff from additional countries that can be billed through the home office license.

"By incorporating these Avaya-specific features on Avaya devices exclusively with the Avaya Cloud Office UCaaS offering, Avaya and RingCentral are delivering a best-in-class solution that allows enterprises of all sizes to migrate to the cloud while still communicating efficiently and in the manner in which they are accustomed - all accomplished with world class collaboration tools for our agents and resellers."

Avaya Cloud Office was recognized with the 2020 Unified Communications Excellence Award and a 2020 Communications Solution of the Year Award for enabling enterprises to leverage cloud communications to digitally transform their workforce engagement.

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