Security News > 2021 > May > Intermedia Unite offers enterprise-grade business phone features to Microsoft Teams

For Teams users, the new packages are specifically designed to complete the essential functionality of a fully integrated cloud communications platform by adding Unite's enterprise-grade business phone features to the Microsoft Teams business collaboration suite.

This package is designed for business customers that are already using Teams for collaboration, but need the essential telephony features of a more robust business phone system.

Intermedia Unite also enables contact center and business SMS capabilities for any business using Teams that is looking to up-level customer engagement.

"Businesses continue to migrate from on-premises systems to reap the benefits that cloud communications solutions deliver, and integrating Intermedia Unite with Microsoft Teams creates the opportunity for channel partners like us to better serve customers who are already using Teams," said Terry LaPointe, Manager of Unified Communications and Carrier Services for Loffler Companies an Intermedia reseller partner.

"Intermedia Unite itself offers a complete cloud communications and collaboration solution, but for customers currently utilizing Teams, Unite's business phone features, contact center, and SMS capabilities help seamlessly complete the full business communications suite for Teams customers."

"We have a long, trusted history of working with Microsoft and know their products very well. We are leveraging that expertise with the introduction of these two new Unite packages for organizations currently on Teams that enable them to easily add a deep and critical set of business phone features and functionality to their existing collaboration environment, and immediately begin realizing a more versatile, complete, and reliable communications experience."

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