Security News > 2021 > March > Employers aren't training staff to use new tech tools. Employees are paying the price
Organizations have invested millions in new technology over the past year, yet fewer than one in 10 businesses have trained staff in to use these tools.
Despite soaring technology budgets, research suggests that workers still have not been trained to use new tools properly - and employees are finding themselves on the firing line.
Nearly two-thirds of companies increased their spending on technology hiring in 2020, while two-thirds increased their tech training budget, with hiring and training budgets growing by nearly £400,000 overall.
Dominic Harvey, director at CWJobs, said the data indicated that businesses' tech investments were failing to deliver: "Technology is only ever as effective as the employees that use it, and whilst it's encouraging that training budgets are surging, our findings show that these budgets aren't being spent effectively."
"It is imperative that employers find creative ways to navigate the challenges of remote training and engage their workers to avoid their investments going to waste, as well as close the tech talent gap," Harvey said.
James Frost, CMO at tech training provider QA, said businesses needed to find new ways of building the skills they needed in-house.