Security News > 2020 > December > Don't let miscommunication lead to lapses in cybersecurity
With cybersecurity issues, it's especially important that users understand the information provided by IT and leadership.
That's too bad, as not understanding what it means and how it affects us can lead to lapses in a company's cybersecurity.
Wikipedia defines the curse of knowledge as, "A cognitive bias that occurs when an individual, communicating with other individuals, unknowingly assumes that the others have the background to understand."
To beat the curse of knowledge, the Heath brothers suggest using concrete language, as well as storytelling.
For any issues pertaining to cybersecurity and surviving a cyberattack, it's paramount that everyone at your organization share a common understanding of cybersecurity strategies and use language that is understandable by all when discussing the relevant technology and policies.