Security News > 2020 > September > Evolve IP and Microsoft Teams provide functionality, reliability and voice quality to remote employees

Evolve IP announced that it has integrated SMS business messaging and voice recording with AI speech analytics into its Microsoft Teams direct routing platform.

"Microsoft Teams adoption has been astounding as employers and employees have shifted to a work anywhere mentality and selected Microsoft productivity software to keep their businesses running," said Scott Kinka, Chief Technology Officer of Evolve IP. "Evolve IP's enhanced direct routing platform for Microsoft Teams with Cisco VoIP allows employees to work wherever and whenever they want, providing seamless functionality on every device, a proven history of 99.999 percent reliability, and superior voice quality."

Mike Ammerlaan, director, Microsoft 365 Ecosystem at Microsoft Corp. said, "The Evolve IP and Teams integration helps ensure employees are equipped with the right tools to collaborate with colleagues across the enterprise while benefitting from essential communications capabilities to deliver consistent service."

Evolve IP's unique platform uses Teams direct routing and Cisco VoIP communications, enabling seamless Teams collaboration with advanced voices services, including forwarding calls off network, crystal-clear voice quality, and a proven history of 99.999 percent reliability.

Platform-level solution - Evolve Teams with Enterprise Voice is a platform-level solution ensuring users can fully benefit from the features of both Teams and Cisco voice.

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