Security News > 2020 > March > Unplanned work makes it hard to deliver digital transformation

Time-critical, unplanned work caused by IT disruptions continues to plague enterprises around the world, leading to lost revenue, significant employee morale problems and missed opportunities to innovate.

More than 81% of respondents agreed that urgent, unplanned work keeps their company from focusing on key objectives.

One of the most striking findings in the report shows that 62% of IT professionals in North America spend more than 100 hours each year on disruptive, unplanned work.

Unplanned work also surfaced as a major factor in employee unhappiness, particularly in North America.

While nearly one in every five employees worldwide said they would leave their positions as a result, nearly three-quarters of North American respondents said unplanned work impacts their work-life balance, compared to 55% in APJ and 49% in EMEA. "Unplanned, time-critical work is unavoidable. How you prepare for it makes a huge difference. You need to take an automated approach so that when unplanned work arises you can bring together the right people with the right information in real-time."

News URL

http://feedproxy.google.com/~r/HelpNetSecurity/~3/ukW5cfdVono/