Security News > 2020 > February > Day 4 of outage: UK's Manchester police deploy exciting new carbon-based method to record crime

Day 4 of outage: UK's Manchester police deploy exciting new carbon-based method to record crime
2020-02-07 15:27

Greater Manchester Police is struggling with a partial outage of a Capita-built computer system used by frontline officers to input information.

The PoliceWorks systems, which form part of the force's new iOPS - a £27m project undertaken by everyone's favourite outsourcer - went down after a planned IT upgrade at midnight on Monday.

The force switched to the new computer system in July last year.

The project has been plagued with problems, with officers complaining about lost records, delayed investigations and crime backlogs.

An investigation by the Manchester Evening News found that the number of crime investigations awaiting actions shot up 68 per cent in the first three months of the system's deployment.


News URL

https://go.theregister.co.uk/feed/www.theregister.co.uk/2020/02/07/manchester_police_outage/