Security News > 2020 > February > 'Cyber security incident' takes its Toll on Aussie delivery giant as box-tracking boxen yanked offline

Australian courier company Toll has shut down several of its key systems after a "Security incident" last week, prompting a backlash from frustrated customers.

A Reg reader who spoke to service reps over the phone told us Toll employees have been unable to provide information about their packages, or even to access their internal tracking database.

"As a precautionary measure, in response to a cyber security incident on Friday, Toll deliberately shut down a number of systems across multiple sites and business units," the company said in a statement posted today on its website.

Toll Group can you at least provide some kind of status page or update? No tracking system, emails bouncing, phones not being answered... but zero information anywhere on what is happening.

Toll Group is owned by Japan Post Holdings, which bought the Melbourne-based group in 2015 for $6.5bn. It has turned into a dud investment for Japan Post, which wrote down the value of Toll by $4.9bn in 2017.

News URL

https://go.theregister.co.uk/feed/www.theregister.co.uk/2020/02/03/toll_group_security_incident_australia/