Security News > 2019 > October > Avaya introduces Avaya IX-CC, a new Contact Center as a Service platform
2019-10-08 02:30
Avaya Holdings continues its cloud transformation with the introduction of Avaya IX-CC, a next generation Contact Center as a Service platform, built from the ground up as a cloud-based solution developed on a microservices architecture. Scheduled for launch in the first half of 2020, Avaya IX-CC will enable organizations of all sizes to smoothly transition from their on-premise deployment to a multi-tenant, enterprise-grade cloud architecture – deployed on the public cloud platform of their choice. … More → The post Avaya introduces Avaya IX-CC, a new Contact Center as a Service platform appeared first on Help Net Security.
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