Security News > 2019 > July > How consumers view the transparency of their AI-enabled interactions

The ethical use of AI is becoming fundamental to winning people’s trust, a new study from the Capgemini Research Institute has found. As organizations progress to harness the benefits of AI, consumers, employees and citizens are watching closely and are ready to reward or punish behavior. Those surveyed said that they would be more loyal to, purchase more from, or be an advocate for organizations whose AI interactions are deemed ethical. The “Why addressing ethical … More → The post How consumers view the transparency of their AI-enabled interactions appeared first on Help Net Security.

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