Security News > 2017 > February > Six critical customer support differentiators in cybersecurity (Help Net Security)
2017-02-13 12:30
Regardless of size or sector, excellent customer support is a major differentiator within any organization. In the cybersecurity industry, however, tech support is more than a differentiator – it’s a customer’s lifeline to protecting their most sensitive data. This data can range from financial documents on a consumer’s home computer, to medical information within a hospital’s technology systems and intellectual property on an enterprise network. This sensitive information must be safeguarded, and end users – … More →
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