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In an email to customers, the Vans and North Face parent promised that crooks didn't swipe their credit card or bank account details. "VF never collects or retains any detailed payment or financial information, such as bank account or credit card information, so no such information was exposed to the threat actors. Furthermore, no consumers' passwords were compromised. Please note that formal investigations by competent authorities are still ongoing. For this reason, we are unable to provide further details."

VF Corporation, the company behind brands like Vans, Timberland, The North Face, Dickies, and Supreme, said that more than 35 million customers had their personal information stolen in a December ransomware attack."Based on VF's preliminary analysis from its ongoing investigation, VF currently estimates that the threat actor stole personal data of approximately 35.5 million individual consumers," VF Corp said in an 8-K form filed with the U.S. Securities and Exchange Commission on Thursday.

VF Corporation, parent company of clothes and footwear brands including Vans and North Face, says 35.5 million customers were impacted in some way when criminals broke into their systems in December. VF Corp said that customers' social security numbers, bank account information, and payment card information remain uncompromised as these are not stored in its IT systems.