Security News > 2024 > August > Microsoft punches back at Delta Air Lines and its legal threats

Microsoft has labelled Delta Air Lines' accusations it's partly to blame for the outages caused by CrowdStrike's buggy software "False" and "Misleading" - and insulted the state of the carrier's IT infrastructure.

Delta, which has hired a law firm and threatened to sue Microsoft and CrowdStrike over the July 19 meltdown, previously claimed recovering from the BSOD blitz cost it $500 million.

In an August 6 letter to lawyer David Boies who acts for Delta, Redmond's legal rep Mark Cheffo asserted that Microsoft executives repeatedly offered to help the airline every day between July 19 and July 24.

All of those offers - including an email from Microsoft CEO Satya Nadella to Delta CEO Ed Bastian - were ignored, according to Cheffo.

"Since 2016, Delta has invested billions of dollars in IT capital expenditures, in addition to the billions spent annually in IT operating costs."

Microsoft's letter follows a similar missive CrowdStrike sent to Boies yesterday that also claimed the embattled airline refused its offer of on-site help, and accused Delta of making poor IT decisions that ultimately led to its delayed recovery.

News URL

https://go.theregister.com/feed/www.theregister.com/2024/08/07/microsoft_delta_fight/