Security News > 2024 > August > CrowdStrike unhappy about Delta's 'litigation threat,' claims airline refused 'free on-site help'

"Delta's public threat of litigation distracts from this work and has contributed to a misleading narrative that CrowdStrike is responsible for Delta's IT decisions and response to the outage," the letter reads.

"Should Delta pursue this path, Delta will have to explain to the public, its shareholders, and ultimately a jury why CrowdStrike took responsibility for its actions - swiftly, transparently, and constructively - while Delta did not."

Before demanding a swathe of data to be preserved by Delta should the "Unfortunate" litigation move forward, Carlinsky said CrowdStrike would "Respond aggressively" to protect its customers, employees, and shareholders.

"CrowdStrike hopes Delta reconsiders its approach and agrees to work cooperatively with CrowdStrike going forward, as the two sides historically have done."

A Crowdstrike spokesperson told The Register: "The letter speaks for itself. We have expressed our regret and apologies to all of our customers for this incident and the disruption that resulted. Public posturing about potentially bringing a meritless lawsuit against CrowdStrike as a long-time partner is not constructive to any party. We hope that Delta will agree to work cooperatively to find a resolution."

"Since the CrowdStrike outage, publicly revealed evidence indicates that CrowdStrike was taking insufficient precautions regarding such updates," the lawsuit [PDF] alleges.

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https://go.theregister.com/feed/www.theregister.com/2024/08/05/crowdstrike_is_not_at_all/