Security News > 2024 > July > Update: Worldwide IT outage due to buggy Crowdstrike sensor configuration update

The world is 16+ hours into what looks like the biggest IT outage in history, triggered by a defective update for Crowdstrike endpoint security software for Windows machines.

Crowdstrike has warned organizations to make sure to communicate with the company's representatives through official channels.

Crowdstrike has recently pushed out an update for Falcon Sensors on Windows that had a bug that also incapacitated some systems, but wasn't as widely disruptive as this most recent issue.

"Questions will need to be asked of CrowdStrike as to what went wrong with their testing and quality assurance processes to ensure there was no impact on their customers and what they are going to do to ensure there is no repeat of today's issue," Honan added.

"Many security teams don't realize that their endpoint protection platforms' signature updates often themselves contain code, further exacerbating the issue. We should expect to see changes in this operating model. For better or worse, CrowdStrike has just shown why this operating model of pushing updates without IT intervention is unsustainable," he opined.

Crowdstrike has published technical details related to what happened with the buggy update, but the root cause is still being investigated.

News URL

https://www.helpnetsecurity.com/2024/07/19/crowdstrike-it-outage-update/