Security News > 2024 > January > Major T-Mobile outage takes down account access, mobile app
A major T-Mobile outage is preventing customers from logging into their accounts and using the company's mobile app.
T-Mobile users trying to access their accounts receive an error warning that the mobile carrier's website has been "Unplugged."
Customers saw a different error warning that the service routing the account.
In June 2020, T-Mobile experienced another major outage following a leased fiber circuit failure from a third-party provider, leaving tens of thousands of T-Mobile users without an Internet connection and blocking them from making or receiving calls.
A T-Mobile spokesperson was not immediately available when BleepingComputer asked if this outage resulted from a cyberattack or a technical issue.
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