Security News > 2023 > December > Xfinity discloses data breach after recent Citrix server hack
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Following an investigation into the impact of the security breach, Xfinity discovered on November 16 that the attackers also exfiltrated data belonging to an undisclosed number of customers from its systems.
"After additional review of the affected systems and data, Xfinity concluded on December 6, 2023, that the customer information in scope included usernames and hashed passwords; for some customers, other information may also have been included, such as names, contact information, last four digits of social security numbers, dates of birth and/or secret questions and answers. However, the data analysis is continuing," the company said.
While Xfinity says it has asked users to reset their passwords to protect affected accounts, customers report that they had been getting password reset requests last week without any indication as to why that was happening.
"To protect your account, we have proactively asked you to reset your password. The next time you login to your Xfinity account, you will be prompted to change your password, if you haven't been asked to do so already," the company says in a data breach notice published on its website.
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