Security News > 2023 > November > Ace Hardware says 1,202 devices were hit during cyberattack
Ace Hardware confirmed that a cyberattack is preventing local stores and customers from placing orders as the company works to restore 196 servers.
Ace Hardware is a hardware store retailer-owned cooperative that operates 17 distribution centers and 5,700 shops across the United States, China, Panama, and the UAE. The cooperative employs 12,500 people and has an annual revenue that surpasses $9 billion.
"As a result of this incident, many of our key operating systems, including ACENET, our Warehouse Management Systems, the Ace Retailer Mobile Assistant, Hot Sheets, Invoices, Ace Rewards and the Care Center's phone system have been interrupted or suspended."
In a new notice sent to retailers and seen by BleepingComputer, Ace Hardware President and CEO John Venhuizen explains that the company operates 1,400 servers and 3,500 networked devices.
While Ace restores their devices to resume operations, threat actors have flocked to take advantage of the attack.
Ace Hardware warns that threat actors are contacting Ace retailers with phishing emails that urge them to redirect payments to "An alternative" electronic payment address until systems are restored.